Last Updated: October 6, 2025
At treetrimmingtroymi.com, "treetrimmingtroymi.com" "we," and "us," we value your privacy and want you to understand how your information is handled.
This policy outlines what we collect, how we use it, who may receive it, and the options available to you. By using treetrimmingtroymi.com and any website that refers to this policy, you agree to the terms below.
Scope
This policy covers information gathered:
- On our Website
- Through emails, text messages, and other electronic communication with us
- Through our ads and apps on third-party sites when they reference this policy
This policy does not cover information collected offline or on websites we do not operate or control.
Information We Collect
We gather information in three main ways:
1. Information You Provide
Examples include:
- Name
- Address
- Phone number
- Details related to your service request, such as location, scope, timing, pricing expectations, and notes
- Any other information you choose to send us
2. Information Collected Automatically
Examples include:
- Pages viewed, links clicked, time spent on site, and referring or exit pages
- IP address, device identifiers, approximate location, browser type, operating system, screen size, language, and time zone
- Search terms entered on our site
- Cookies, pixels, web beacons, and similar tracking tools
3. Information from Third Parties
Examples include:
- Updated contact information
- Purchase or interaction records
- Service request validation and fraud screening data
- Advertising and analytics information, including email engagement
Your information may be processed in the United States and in other countries.
Cookies and Similar Technologies
We use cookies, pixels, and web beacons to:
- Recognize you when you return
- Track website performance
- Tailor content to your interests
- Support advertising efforts
Most browsers allow you to block or remove cookies. If you disable them, some parts of the Website may not function properly.
Third parties may also place cookies, and we do not control those tools.
Interest-Based Advertising
We may partner with others to display ads that are matched to your interests.
These partners may rely on identifiers such as IP addresses, cookie IDs, or hashed email addresses to recognize your device.
To learn more or opt out, visit:
How We Use Your Information
We use collected information to:
- Operate and improve our services and Website
- Review, process, and complete your service requests
- Match you with service providers that fit your request
- Send messages about requests, updates, and support
- Customize your experience and our marketing
- Support analytics, research, and product improvement
- Identify, stop, and respond to fraud, misuse, and security concerns
- Enforce our Terms of Use and meet legal requirements
How We Share Information
We share information in the following situations:
Service Providers and Provider Networks
When you ask for a quote or service, we pass along the information needed to third-party service providers and provider networks so they can respond to your request.
Corporate Family and Affiliates
We may share information with our parent companies, subsidiaries, and affiliates.
Vendors
We work with vendors that help us run the Website and our business, including providers of analytics, security, payments, support, and marketing services.
They may use personal information only as needed to perform work for us.
Advertisers and Marketing Partners
We may share automatically collected data for measurement, attribution, and ad targeting.
Information you submit, such as your email address, may also be shared with marketing partners that referred you.
Aggregated or De-Identified Data
We may disclose data that no longer identifies you.
Legal and Safety
We may share information when needed to follow the law, protect rights or safety, or investigate fraud and abuse.
Business Transfers
We may disclose information during a merger, sale, financing, bankruptcy, or acquisition.
Any third party that receives your information may follow its own privacy policy.
Your Choices
- Do not provide information: You may browse public pages without sharing personal details, but we cannot handle service requests without that information.
- Marketing emails: Use the unsubscribe link in our emails to opt out. This will not stop messages from service providers with whom we already shared your request.
- Cookies: Adjust cookie settings in your browser or use the opt-out links listed above.
Access and Control
You may ask us to:
- View the data we hold about you
- Update inaccurate information
- Delete data, where allowed by law or operational needs
- Raise concerns about how we use your data
Use the contact methods listed in the How to Contact Us section.
Data Retention
We keep personal information for as long as needed to carry out the purposes described in this policy, taking into account:
- The type and sensitivity of the data
- The risk of harm
- The reason it was processed
- Legal obligations
- Whether the same purpose can be met another way
Security
We use administrative, technical, and physical safeguards to help protect personal information.
Sensitive submissions are sent over SSL. Even so, no transmission or storage method can be guaranteed to be completely secure.
Children's Privacy
The Website is not intended for children under 18.
We do not knowingly collect information from children under 13.
If you are under 13, do not submit a service request.
If you are under 18, use the Website only with proper consent or legal capacity.
California Privacy Rights
If you live in California, you have the following rights, subject to applicable exceptions:
Right to Know
You may request details about:
- Categories of personal information collected
- Sources of collection
- Business or commercial purposes
- Categories of third parties with whom we shared information
- Specific pieces of personal information we maintain about you
Right to Delete
You may ask us to delete personal data collected from you, except where an exception applies.
Right to Correct
You may request correction of inaccurate personal data.
Right to Opt Out of Sale or Sharing
We do not sell personal data for money.
We may share information for targeted advertising, which may be treated as a "sale" or "sharing" under California law.
To opt out, contact us and include "Do Not Sell or Share My Personal Information."
Right to Non-Discrimination
We will not treat you differently because you exercise your privacy rights.
Verification
We verify requests before taking action. Requests that cannot be verified or that are excessive may be denied.
How to Submit a Request
Use the contact methods below and include "California Privacy Request" in your message.
If you use an authorized agent, we may request proof of authorization.
Shine the Light
California residents may request a list of third parties that received personal information for their own marketing purposes during the previous calendar year.
Send a written request and include "California Shine the Light" in your message.
Visitors Outside the United States
The Website is designed for U.S. residents.
If you visit from outside the U.S., your information may be transferred to and processed in the United States, where privacy laws may differ from those in your country.
Changes to This Policy
We may revise this policy from time to time.
When we do, the "Last Updated" date will be updated.
If you continue using the Website after changes are posted, you accept the revised policy.
How to Contact Us
Chop Chop Tree
Attn: Privacy Policy
4023 Kennett Pike #50129
Wilmington, DE 19807
To send California requests or opt out of sale/sharing, mail us and include:
"California Privacy Request" or "Do Not Sell or Share."
